FAQ Quality Control Factory Audit Services


Never used services like ours before or looking to fine tune what’s already in place? We can help answer your needs!

Are you using this factory for the first time? An inspection is the best way to get a good baseline on what to expect from your factory. From defects to measurements, and even packaging, our inspectors catch what the factory may have overlooked. Have you used this factory many times? It’s still smart to perform your own inspections. All importers are one shoddy shipment away from bad product reviews.

Three reasons: experience, service standards, and price. QA International has been in the industry for nearly 30 years. Our management has 50 years of industry experience combined. All of our customers are given the same high standard of service, communication, and transparency, regardless of company size. And you’ll find our prices competitive and affordable when compared with what other companies charge.

QAI can help you with several types of audits, including:
* Pre C TPAT, TQA (Total Quality Assessment)
* COC (Code of Conduct or Social Accountability)
* Factory Assessment Audit
We can do the audits as a group, or individually upon request.

Yes. Our web-based software system, Quality PortTM gives our clients 24/7 access to their compliance and quality data. Its interactive tools and reports allow you to monitor, manage, and compile real-time data from any inspection report format, and from various providers and their programs – complete with photos, data, and quality compliance activities.

Clients depend on us to keep their production partners and supply chains honest. We do that by auditing factories for compliance and safety, testing products in our own labs, and inspecting production lines and plant procedures. We monitor production, witness order fulfillment, and ensure on-time delivery. And we communicate with you consistently at every step of the process.

Our clients buy from countries in the Far East, Middle East and South America. QA International’s main hubs of operation are located in the USA and China. Our China hub features one of the largest inspection, auditing, and laboratory operations in the industry. We own an independent and commercial testing lab, approved by the CPSC in the USA and certified by the Chinese National Accreditation Scheme (CNAS) and China Metrology Association (CMA) in China.

Poor quality costs money for everyone in the supply chain. Whether it is the cost of reproducing, reshipping, or lost sales and retailer penalties, falling short of your customer’s expectations will cost you. A lot. Working with a 3rd party inspection partner like us will minimize quality problems. You’ll save money and increase your profitability.

QA International has been a great asset to us, with a U.S. based office making communication super fast and easy.

Michael Averbukh, Quality Manager, ETA Hand2Mind

We are very pleased with QAI’s services – the competitive rates, prompt responses, reliability, and turnaround time is excellent.

Tatiana Strigaro, Quality Assurance & Control, Publishers Clearing House

HQTS QA International has been a trusted and respected partner of ours for over 10 years. Attention to our needs for testing and inspection is second to none.

Brian Schmidt, Quality Manager, Learning Resources